LEGAL
Privacy Policy
Last updated: July 12, 2026
This Privacy Policy explains how Tech Carpenters LLC (“Tech Carpenters,” “we,” “us,” or “our”), a digital marketing agency, collects, uses, discloses, and protects information when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide to us: your name, email address, phone number, business name, website, and any other details you submit through our website forms, live chat, email, phone calls, or when you become a client.
Information collected automatically: your IP address, browser type, device information, pages viewed, referring pages, and usage activity, gathered through cookies and similar technologies.
Information from third parties: we may receive information about you from analytics providers, advertising platforms, and the software we use to deliver our services.
2. How We Use Your Information
We use the information we collect to respond to your inquiries; to provide, operate, and improve our services; to communicate with you by email, SMS, and phone about your requests, projects, and (where you opt in) offers; to manage client engagements; to personalize your experience; to analyze and improve our website and marketing; and to comply with our legal obligations.
3. Third-Party Services & Subprocessors
To operate our business and deliver our services, we use trusted third-party software and platforms that may process information on our behalf, including:
• HighLevel (gohighlevel.com) — CRM, forms, email and SMS communications, and marketing automation.
• Framer (framer.com) — website hosting and design.
• Google — analytics, advertising, and productivity tools.
• Other providers for hosting, communications, analytics, and payment processing.
Each of these providers maintains its own privacy policy governing how it handles information.
4. Communications & Consent
By providing your phone number or email address, you consent to receive communications from us relating to your inquiry and our services. Where you separately opt in, you may also receive marketing communications. Message and data rates may apply.
You may opt out of marketing emails at any time using the unsubscribe link, and opt out of SMS messages by replying STOP. Consent to receive marketing communications is not a condition of purchasing any service.
5. Cookies & Tracking Technologies
We and our providers use cookies, pixels, and similar technologies to operate the website, remember your preferences, analyze traffic, and support advertising. You can control or disable cookies through your browser settings, though some features may not function properly as a result.
6. How We Share Information
We do not sell your personal information. We may share information with the service providers and subprocessors described above who process it on our behalf; with advertising and analytics partners; and when required by law, to enforce our agreements, or to protect our rights, safety, or property. We may also share aggregated or de-identified data that does not identify you.
7. Data Retention
We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
8. Data Security
We use reasonable technical and organizational measures designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights & Choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to opt out of certain uses. To exercise any of these rights, contact us at hello@techcarpenters.com. We will respond consistent with applicable law, including the CCPA/CPRA and the GDPR where they apply. We will not discriminate against you for exercising your rights.
10. Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from anyone under the age of 13 (or under 16 where applicable). If you believe a child has provided us information, please contact us and we will delete it.
11. Third-Party Links
Our website may contain links to third-party websites and services that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes take effect constitutes acceptance of the updated Policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact Tech Carpenters LLC at hello@techcarpenters.com.