TC
Maintenance Helpdesk

Maintenance Helpdesk

A ticket-based support desk for every small fix, update, and 'can you just change this?'

Plans start at $179/mo.

What's included

Submit a ticket, we handle it — updates, edits, bug fixes, and security patches, tracked and resolved through your client portal.

  • Unlimited support tickets
  • Security, plugin & core updates
  • Uptime monitoring & backups
  • Full visibility in your client portal

A site that isn't maintained degrades — slowly, then all at once, usually right when a customer is trying to reach you. The Maintenance Helpdesk exists so that never happens on your watch.

Submit a ticket for anything: a copy change, a broken link, a plugin update, a security patch. It gets triaged, worked, and closed — and you can watch every step of it move through your client portal instead of wondering if an email got lost.

This is the same disciplined, tracked-work model used to run production systems inside a major corporation, sized down to a monthly plan a small business can actually justify.

How it fits together

Maintenance Helpdesk works best paired with:

Web Operations

We run your site like an in-house web team would — proactively, not reactively.

Learn more
Ready when you are

Let's scope maintenance helpdesk for your business.

No sales script — tell us what you're working with and we'll tell you what it takes.